IT Services
METARATUS tm
Metaratus™ Provides Complete IT Support For Small to Medium-Sized Organizations
At Metaratus™ our team of highly-skilled U.S-Based data technologists will take full responsibility for all of your IT management so that your business can operate efficiently and securely in this era of global uncertainty. We are equipped to provide IT services in over 20 different industries across all 50 states.
With Metaratus™ as your IT partner, your business will have access to best-in-class support services, such as:
- Remote IT Help desk Support : unlimited support for all employees, at home or at the office, to ensure your employees stay connected, productive, and secure from cyberthreats;
- Managed IT Services : security and systems monitoring, detection and removal of viruses, preventive maintenance, VPN configuration, employee onboarding and computer lockdown at termination, and much more;
- Data Security and Privacy Compliance Services : Guidance to implement and maintain a security and privacy compliance program that meets the requirements of laws and regulations governing your business
Metaratus™ maintains a highly-advanced Network Operations Center
WI-FI
We can remotely fix Wi-Fi disruptions from our 24/7/365 Network Operations Center (“NOC”).
Printers
Our experts can remotely uninstall and reinstall the related software and take all measures necessary to resolve the malfunction. Whatever it takes Metaratus™ will fix it.
Laptop Computers
Our 24/7/365 Help Desk expert are available around the clock to troubleshoot and solve any problems related to your laptop malfunctioning.
PC/MAC
While you are sleeping, we provide regular maintenance on an ongoing basis and can resolve any software problems causing malfunctions from our remote location.
Tablets
These android and MAC devices have unique needs within a digital ecosystem, Metaratus™ will close monitor potential vulnerabilities to prevent leaks in your network.
iOS/Android
Metaratus™ will remotely resolve any malfunctions on Google's Android and Apple's iOS are operating systems used primarily in mobile technology, such as smartphones and tablets.
Network Setup
Because more devices are common in smart home networks and remote work spaces, our ability to monitor and maintain the functionality of these environments is essential.
Servers and Data Centers
Metaratus™ can remotely monitor, diagnose, and resolve issues related to servers and data centers. This includes addressing hardware failures, software glitches, and security vulnerabilities.
VoIP Systems
Metaratus™ is adept at troubleshooting and remotely fixing Voice over Internet Protocol (VoIP) systems. Will resolve call quality issues and configure network settings.
Security Cameras and Surveillance Systems
Our Network Operations Center can remotely troubleshoot and repair security camera systems, including video feed disruptions, connectivity problems, and software issues.
Virtual Private Networks (VPNs)
Metaratus™ has the capability to remotely diagnose and address VPN connectivity issues. Our experts can troubleshoot VPN configurations and authentication problems.
Cloud Services
If you encounter any difficulties with cloud services, such as storage platforms, Software as a Service (SaaS) applications, or cloud-based infrastructure, Metaratus™ can remotely assist you.
Internet of Things (IoT)
With the increasing prevalence of IoT devices in modern workplaces, Metaratus™ can remotely troubleshoot and repair issues related to smart devices, sensors, and connected systems.
Audiovisual Systems
Metaratus™ can remotely support audiovisual (AV) systems, including video conferencing equipment, projectors, displays, and audio systems.
PBX System
Metaratus™ Network Operations Center (NOC) service provides 24/7 comprehensive monitoring and management of your PBX system to identify potential issues such as a sudden increase in call drops or latency.
Managed IT Services: Enhancing Cybersecurity and Data Protection Across Industries
- Your Very Own Dedicated IT Team Metaratus™ provides you with a dedicated, outsourced, US-based IT team, to answers questions, fix issues, and keep your business running smoothly and securely. Rather than being smothered by technical glitches and an overworked, inefficient internal IT staff, your business is now empowered to focus on core competencies that drive revenue growth and profitability.
- Cutting-edge Technology We proactively use the latest cutting-edge data technology to prevent issues from happening in the first place and, if they do arise, we are able to quickly find and resolve the problem in a manner that preserves your businesses reputation.
- Service Automation Metaratus™ invests in automation to increase the accuracy, quality, and efficiency of all the IT work we do on behalf of our clients, which creates economies of scale, resulting in greater quality and price savings to our clients. By optimizing our IT a service, Metaratus™ is able to operate with increased scope and dynamism compared to other firms.eserves your businesses reputation.
- Flat pricing. No contracts Because of the world-class quality and efficiency of our outsourced IT services, Metaratus™ provides all clients with fair and transparent pricing. Because we are unflappably confident that you will be fully satisfied with the quality of our IT solutions, we provide month-to-month contracts in which you are not locked-in against your freewill as well as straightforward flat pricing.
- Safe & Secure All clients have access to our custom software platform that works in the background to regularly verify that your devices are secure, free of, and protected from viruses and hackers.
- Multiple Flatly-Priced Plans Whether you are working from home or from an office with your team, Metaratus™ provides comprehensive IT support plans to meet different business needs. Plus, all plans give you access to our proprietary software suite to keep your business running optimally and sec
Metaratus™ Basic $50.00/Month
- Per Person
- Help Desk Support
- Unlimited phone, chat, and email support Device performance and speed tune-ups Software installation and support.
- Preventative Tune-Ups
- Adware/spyware clean up Virus protection
- And much more...
- Live Chat
- 888-260-8805
Metaratus™ Premium $100.00/Month
- Per Person
- All "Basic" Features Custom Software Platform
- Security Suite - antivirus, VPN, firewall, Automatic Backup Employee Monitoring
- Remote Workforce Support
- New employee onboarding Tracking & computer lockdown at termination Home network and computer security
- Remote Workforce Support
- New employee onboarding Tracking & computer lockdown at termination Home network and computer security
- And much more...
- Live Chat
- 888-260-8805
Metaratus™ Premium+ $150.00/Month
- Per Person
- All "Premium" Features Advanced Security & System Monitoring
- Darkweb scans for leaked information Email security scans and web content filtering Firewall configuration and updates
- Data Security and Privacy Compliance
- Guidance to implement a data security and privacy compliance program Website sign-up/login and privacy policy review Regular data compliance scans for detection of computer/systems vulnerabilities
- Live Chat
- 888-260-8805
- Dedicated IT Manager As a Metaratus™ Premium+ plan subscriber, you will be assigned a dedicated IT Manager to synchronize your companies IT strategies and infrastructure needs. Our IT managers are well-versed in the latest trends and developments in technology. By building an IT roadmap predicated upon strategically allocating your IT resources, our IT managers exponentiate your business and departmental goals.
Metaratus™ Managed IT Services: Enhancing Cybersecurity and Data Protection Across Industries
- Metaratus™ Understands IT Challenges: In today's challenging post-COVID era, businesses across various industries face increasing vulnerabilities to cyber threats. Factors such as heightened targeting by cybercriminals, the criticality of handling sensitive customer data, and the need to comply with regulatory requirements in specific sectors make robust cybersecurity measures imperative. Metaratus™ understands these challenges and offers a comprehensive suite of Managed IT Services that can benefit companies in a wide range of industries.
- We Are “IT Sentinels™” That Never Blink: With our 24/7 Network Operations Center (NOC) services, we provide continuous monitoring, management, and support for your network infrastructure. Leveraging advanced tools such as intrusion detection systems (IDS), we ensure proactive threat detection, network performance monitoring, and timely incident resolution. Our NOC services encompass network segmentation, load balancing, scalability, and high availability to optimize your network architecture. Additionally, our NOC experts utilize multi-factor authentication (MFA) and secure Sockets Layer (SSL) protocols to enhance endpoint security and protect against unauthorized access.
- Our Security Controls Are Robust: In conjunction with our NOC services, our Security Operations Center (SOC) plays a crucial role in detecting and responding to potential cyber threats. Equipped with Security Information and Event Management (SIEM) tools, our SOC team conducts real-time monitoring, log analysis, and correlation to identify security incidents promptly. With intrusion prevention systems (IPS) and web application firewalls (WAF), we ensure robust security controls to prevent malicious activities. Furthermore, our SOC experts employ advanced threat intelligence and threat hunting techniques to stay ahead of emerging cybersecurity risks.
- Metaratus™ is Far Above the Clouds: Metaratus™ excels at cloud services, offering expertise in cloud computing, virtualization, and cloud security. We facilitate cloud migration, leveraging Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS) models. Our team implements secure coding practices, encryption key management, and data loss prevention (DLP) measures to protect your sensitive data in the cloud. We employ cloud orchestration and automation techniques to optimize your cloud infrastructure, ensuring high availability and scalability.
- A Mind-Bogglingly Powerful Data Backup System: Data backup and disaster recovery are paramount for business resilience. Metaratus™ offers comprehensive data backup services, utilizing backup rotation, offsite backups, and data archiving to ensure data redundancy and availability. Our experts implement bare-metal restore and conduct regular backup audits to assess backup integrity. In conjunction with our colocation services, we leverage state-of-the-art data centers with advanced cooling systems and data center infrastructure management (DCIM) solutions. This ensures secure and reliable housing for your data, complying with data sovereignty requirements.
- We Never Stop Without Discovering the Root Cause: Our Managed IT Services encompass incident response planning, vulnerability assessments, and penetration testing. We assist in establishing incident identification and reporting mechanisms through the implementation of SIEM tools, log management, and real-time alerting. In the event of a security incident, we proactively manage incident containment and mitigation efforts, utilizing incident response protocols aligned with your business needs. Our experts conduct investigations, leveraging digital forensics and database management techniques to determine the root cause and scope of the incident. Through effective communication and notification protocols, we ensure compliance with data breach notification laws and regulatory reporting requirements.
- Guiding You Through Tumultuous Waters: Metaratus™ provides guidance on data breach severity assessment, risk analysis, and timely notification to affected individuals and regulatory authorities. Our experts help your organization navigate the complex landscape of data breach notification laws, including understanding applicable laws, assessing breach severity, and complying with timely notification obligations. We assist in assessing the impact on affected individuals, customers, and the legal thresholds triggering notification obligations. Additionally, we guide your organization in fulfilling regulatory reporting requirements, ensuring compliance with relevant data breach notification laws.
- Metaratus™-- Evolve Before Evolution™: In the aftermath of a security incident, Metaratus™ collaborates with your organization to develop strategies for timely recovery and restoration. Our experts assist in system and network restoration, conducting thorough checks, patch management, and system hardening to prevent similar incidents in the future. Through continuous improvement initiatives, we identify lessons learned, enhance security controls, and refine incident response protocols based on the evolving threat landscape.
- Metaratus™ Managed IT Services empower organizations across industries to strengthen their cybersecurity posture, effectively respond to incidents, and protect sensitive data. By partnering with Metaratus™, you gain access to a comprehensive suite of Managed IT Services, proactive cybersecurity measures, and unwavering commitment to your organization's security and operational resilience. Experience the peace of mind that comes from proactive cybersecurity measures and comprehensive IT support. Partner with Metaratus™ to navigate the complex landscape of post-COVID challenges with confidence.